Q&A (Student Secure)- USA

1. Where will this plan cover me?	The Student Secure plan will cover you anywhere in the world, as long as you are outside of your home country.
2. Will this plan work for me while on OPT/CPT?	Yes, students on OPT or CPT are eligible for the Student Secure, even while on post-completion OPT, as long as you maintain valid F1 status.
3. Does this plan work for scholars?	Yes, full-time scholars who are outside of their home country and affiliated with an educational institution and performing work or research for at least 30 hours per week are eligible for the Student Secure plan. These activities may include but are not limited to performing research in an area of specialty or teaching for a temporary period of time. This requirement is waived for participants in the US with a valid F1 or J1 visa.
4. Are my spouse and children eligible for the plan?	No, spouses and children are not eligible for the Student Secure plan, however if you need dependent coverage please see our other insurance options.
5. When can I apply for the plan online?	Coverage can be purchased online from anywhere up to 6 months before your chosen start date, right up until the very same day you are traveling.
6. Will I get an ID card?	Yes, you will receive an electronic PDF version of your insurance ID card immediately by email, and you can also choose to receive a physical ID card in the mail by selecting the “Email and Regular Mail” option on the application.
7. Can I extend or renew my insurance plan?	Yes. If you purchase your policy for less than 364 days, you can extend the plan up until you have a full 364 days of coverage. Once you have a full 364 days of coverage, you can then renew your plan for another year. If you continue to meet the eligibility requirements and don’t have any breaks in coverage, you can extend and renew your policy for up to a total of 4 years. Please note that there is an additional $5 fee per extension or renewal.
8. Can I cancel my Student Secure plan?	To be eligible for a full refund, the request for cancellation must be received prior to the effective date of your policy. Cancellation requests received after the effective date will be subject to the following conditions: A $25 cancellation fee will apply. Only the unused full months of the plan cost will be refunded. Only members who have no claims are eligible for premium refund. After 60 days, no refunds are granted. If you have only purchased 1 months coverage and cancel within that month, no refund will be due. All cancellation requests must be submitted in writing. No cancellation requests can be accepted over the phone.
9. Does this plan cover maternity?	Yes, the Student Secure Budget, Select and Elite do cover pregnancies if conception occurs after the policy effective date. Benefits include, but are not limited to, pre-natal, delivery, and post-natal care as well as expenses for miscarriage and complications of pregnancy. Routine nursery care of newborns is also covered.
10. Does this plan have vision or dental coverage?	The Student Secure plan does not provide any coverage for vision. Accidental dental is covered if you suffer an accident to your teeth and need to have dental surgery with coverage of $250 per tooth up to a maximum of $500 on the Budget, Select and Elite plans only. Regular dental check-ups or visits are not covered – however if you do have unexpected dental pain the plan will pay $100 towards expenses for treatment for this pain if you are on the Budget, Select or Elite plans. The Smart level does not provide any dental coverage.
11. Which doctors or hospitals can I go to?	You are free to visit any doctor or hospital (known as providers) that you wish to seek treatment from. However we do suggest you visit these providers as they are typically better placed to treat you:

I trust Allianz Care since it is one of the largest insurance companies in Australia, with the medical centres where I only have to pay for what is left from insurance support. (no need to claim later). Besides, those centres are located at the centre of the city, close to schools. Very convenient, right? Credits to Allianz Care for providing reliable medical centres for health check and treatments.

Baek Ah Yeon | University of Queensland

I’ve been living with homestay family for 2 years. I’m now 19, I can move out but I don’t want to leave my host, who has become my family. It feels like I’ve met my second family. Thanks OSHCstudents for sending me to this homestay!

Ariella Pei | University of Canberra

I realised how important insurance was when I started living in Australia. There I switched to using Allianz Care instead of the previous service. Allianz Care is extraordinarily good in its consulting service and customer care. I’ve learned a lot about Australian health care, also I was consulted with mental issues and how to live a healthy lifestyle. I am very happy now.

Chatchawat Paton | Torrent University

Thanks to Allianz Care, every time I claimed my medical receipts it processed much more quickly and easily than I expected. I was initially a bit concerned since Allianz Care is more expensive than other insurance companies, but now I can ensure that it is totally worth the money.

Xiaoyu Cheng | Monash University

Q&A (Student Secure)- USA

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