SUPPORT CATEGORIES #
Visitor Policy & Benefits File: View here.
IMPORTANT NOTES #
- OVHC is valid when you hold the corresponding eligible visa. Please check carefully whether the insurance package you purchase covers GP clinic visits only, or both GP and hospital services.
- For policy cancellations or refunds due to early departure or other reasons, please submit all required documents within 1 month from the cancellation date.
- If you need to extend your insurance, please log in to your account and make the payment.
- For any expected changes to your visa, please contact Annalink’s partner for assistance as soon as possible.
HOW TO USE YOUR INSURANCE #
In Australia, if you wish to see a doctor, you should first visit a GP (General Practitioner) clinic. If you need specialist care or hospital admission, the GP will refer you to the appropriate specialist or hospital.
Register and manage your insurance account – Here – After registering and logging in, you can:
- Submit claims online
- Update personal information (phone number and address)
- Change your password
- Upgrade
- Setup Direct Debit
The insurance has a Direct Billing clinic network where you can visit and have your consultation. Feel free to contact Annalink’s partner.
CONTACT ANNALINK #
Hotline:
- Australia: (+61) 430 330 198
- Vietnam: (+84) 28 3821 7005 (HCM) / (+84) 24 6253 3025 (HN)
- Nepal: (+977) 98 1072 4911 / (+977) 98 0271 7977
- Indonesia: (+62) 811 1230 0887
- Thailand: (+66) 83 989 8884
- India: (+91) 901 604 4556
Email:
- Australia: marketing.sydney@annalink.com
- Vietnam: marketing@annalink.com
- Nepal: agents.nepal@annalink.com
- Indonesia: agents.indo@annalink.com
- Thailand: agents.thai@annalink.com
- India: agents.india@annalink.com
