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Bulk billing for medical services in Australia

OSHCstudents – When you access medical services, you can be bulk billed or given a patient account. Bulk billing is when your doctor bills Medicare directly and accepts the Medicare benefit as full payment for their service. This means you do not have any out-of-pocket expenses. It is called bulk billing because the GP practice bills Medicare in ‘bulk’, that is, a collection of consultation services are billed to Medicare at the same time.

A patient account is when your doctor charges you a fee and you pay. You can then claim your Medicare benefit. Medicare may not cover the entire cost that you paid. The difference between the total account and your Medicare benefit is called a ‘gap payment’.

If you need to see a doctor, you can ask if they bulk bill, and if they don’t you can ask about the expected gap payment.

More information on bulk billing can be found at the Services Australia bulk billing page.

The benefits are paid straight into your bank account. You can claim your Medicare benefit in a number of ways such as:

  • at your doctor’s office
  • through your Medicare Online account
  • via the Express Plus mobile app
  • by mail

There are other services that are related to Medicare, such as the Australian Childhood Immunisation Register and the Australian Organ Donor Register. A list of all Medicare services can be viewed at Services Australia.

For all Medicare general enquiries phone 132 011 (24hrs a day, 7 days a week). For further contact information go to the Services Australia website.

OSHCstudents (Source: healthdirect)

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Baek Ah Yeon

I trust Allianz Care since it is one of the largest insurance companies in Australia, with the medical centres where I only have to pay for what is left from insurance support. (no need to claim later). Besides, those centres are located at the centre of the city, close to schools. Very convenient, right? Credits to Allianz Care for providing reliable medical centres for health check and treatments.

Baek Ah Yeon | University of Queensland

Ariella Pei

I’ve been living with homestay family for 2 years. I’m now 19, I can move out but I don’t want to leave my host, who has become my family. It feels like I’ve met my second family. Thanks OSHCstudents for sending me to this homestay!

Ariella Pei | University of Canberra

Chatchawat Paton

I realised how important insurance was when I started living in Australia. There I switched to using Allianz Care instead of the previous service. Allianz Care is extraordinarily good in its consulting service and customer care. I’ve learned a lot about Australian health care, also I was consulted with mental issues and how to live a healthy lifestyle. I am very happy now.

Chatchawat Paton | Torrent University

Xiaoyu Cheng

Thanks to Allianz Care, every time I claimed my medical receipts it processed much more quickly and easily than I expected. I was initially a bit concerned since Allianz Care is more expensive than other insurance companies, but now I can ensure that it is totally worth the money.

Xiaoyu Cheng | Monash University

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