banner image
11 | 10 | 22
10 | 22

How to claim Allianz OSHC

OSHCstudents – You have Allianz Care Australia OSHC and wonder how to make a claim? Follow the easy steps below!

Direct billing medical network

The easiest way to manage your health claims is to choose a direct billing medical provider. This way, your claim will automatically be sent to us we will pay the medical provider directly.


Non-direct billing medical network

You can either pay the full amount to the medical provider then use the tax invoice to submit a claim or you can request for us to pay the medical provider directly.

There are a number of simple ways to claim including:

Claim via Allianz MyHealth app

Use the Allianz MyHealth app to submit a claim, access and update your membership details including your e-membership card, find a doctor and access our 24-hour helpline.

  1. Download the app or login to the portal (If you have not done so already).
  2. Register for an account. Be sure to have your policy number ready.
  3. Select ‘Submit claim’.
  4. Upload photos of your invoices and receipts.

Email claim

  1. Download the   claim form      
  2. Print and complete the form
  3. Scan your completed form and any relevant attachments e.g. medical invoices (receipts)
  4. Email them to oshcclaims@allianzcare.com.au with your policy number in the email subject line.

Alternatively, you can post your claim and receipts to:

Allianz Care Australia OSHC

Locked Bag 3001

Toowong QLD 4066

What happens after you submit your claim?

Once we receive you claim, we will process it within 10 working days, provided we have all the information we need. Keep in mind that postage and bank clearance times may take several days.

If you have submitted a claim for treatment you have already paid for, you can choose to have your benefit paid by:

  • Electronic funds transfer – we will deposit money into your nominated bank account
  • Cheque – we will send you a cheque to your Australian postal address

If you have not paid for the treatment, we can send the payment directly to your medical provider.  Please make sure to indicate this on the claim form and make sure you submit your claim as soon as possible so we can pay the bill on time.

If you are international students, foreigners arriving to Australia, or Australian citizens traveling abroad looking for OSHC, OVHC, travel insurance, please contact OSHCstudents Team at email: info@oshcstudents.com and our partners for further information and assistance.

OSHCstudents (source: Allianz Care Australia)

News related

Baek Ah Yeon

I trust Allianz Care since it is one of the largest insurance companies in Australia, with the medical centres where I only have to pay for what is left from insurance support. (no need to claim later). Besides, those centres are located at the centre of the city, close to schools. Very convenient, right? Credits to Allianz Care for providing reliable medical centres for health check and treatments.

Baek Ah Yeon | University of Queensland

Ariella Pei

I’ve been living with homestay family for 2 years. I’m now 19, I can move out but I don’t want to leave my host, who has become my family. It feels like I’ve met my second family. Thanks OSHCstudents for sending me to this homestay!

Ariella Pei | University of Canberra

Chatchawat Paton

I realised how important insurance was when I started living in Australia. There I switched to using Allianz Care instead of the previous service. Allianz Care is extraordinarily good in its consulting service and customer care. I’ve learned a lot about Australian health care, also I was consulted with mental issues and how to live a healthy lifestyle. I am very happy now.

Chatchawat Paton | Torrent University

Xiaoyu Cheng

Thanks to Allianz Care, every time I claimed my medical receipts it processed much more quickly and easily than I expected. I was initially a bit concerned since Allianz Care is more expensive than other insurance companies, but now I can ensure that it is totally worth the money.

Xiaoyu Cheng | Monash University

OSHCstudents Services


  • PTE Platform
  • Inus
  • Flywire
  • Imagine Education Australia
  • Shorelight
  • Opera City English College


  • King Education
  • North Sydney College English
  • NIB
  • HCC
  • Global Experience
  • Bupa
  • Vodafone
  • OVHC Iman
  • Allianz
  • Medibank
  • AHM