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How to claim Bupa OSHC online in four easy steps

OSHCstudents – If you pay for medical costs on the spot or afterwards, you may be eligible to claim back a portion or entire amount of the invoice.

  1. Register with myBupa.  If you’ve already registered, simply log on
  2. Select “Make a claim” from the menu options
  3. Upload a copy of your invoice and/or receipt from your health practitioner or service provider
  4. Upload a copy of a completed medical certificate if you are in the first 12 months of your cover

Useful info to know

You need to provide your Australian bank account details when you submit a claim (it cannot be an overseas bank account).

Once your claim is processed, any refund will be paid into this account.

There are a number of ways you can submit an OSHC claim.

Processing times will vary depending on the nature of the claim.

Most claims for doctor visits are processed within 5 business days.

Hospital claims (including outpatient visits) are processed in approximately 7-14 days. If we require additional information we will contact you.

In some cases a Medical Certificate from the doctor will be required.

If you’re in your first 12 months of cover and are being sent for more treatment or tests, ask your doctor to complete a Bupa medical certificate.

If you would like to speak to someone about your claim, call us on 1800 888 942 or visit your nearest Bupa Retail Store.

Download a Claim Form

Tap and Claim with your phone

Forget about plastic member cards. Choose digital.

With just one tap you can claim* with your iPhone, Apple Watch or Android phone using your Bupa digital member card.

To get started, simply follow the steps for your device.

OSHCstudents (source: Bupa)

News related

Baek Ah Yeon

I trust Allianz Care since it is one of the largest insurance companies in Australia, with the medical centres where I only have to pay for what is left from insurance support. (no need to claim later). Besides, those centres are located at the centre of the city, close to schools. Very convenient, right? Credits to Allianz Care for providing reliable medical centres for health check and treatments.

Baek Ah Yeon | University of Queensland

Ariella Pei

I’ve been living with homestay family for 2 years. I’m now 19, I can move out but I don’t want to leave my host, who has become my family. It feels like I’ve met my second family. Thanks OSHCstudents for sending me to this homestay!

Ariella Pei | University of Canberra

Chatchawat Paton

I realised how important insurance was when I started living in Australia. There I switched to using Allianz Care instead of the previous service. Allianz Care is extraordinarily good in its consulting service and customer care. I’ve learned a lot about Australian health care, also I was consulted with mental issues and how to live a healthy lifestyle. I am very happy now.

Chatchawat Paton | Torrent University

Xiaoyu Cheng

Thanks to Allianz Care, every time I claimed my medical receipts it processed much more quickly and easily than I expected. I was initially a bit concerned since Allianz Care is more expensive than other insurance companies, but now I can ensure that it is totally worth the money.

Xiaoyu Cheng | Monash University

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