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08 | 06 | 23
06 | 23

How to make claim OSHC policy?

OSHCstudents-International students undertaking formal studies in Australia, and their dependents (for example, spouses and children under 18 years old), must obtain OSHC. It includes cover for visits to the doctor, some hospital treatment, ambulance cover, and limited pharmaceuticals (medicines). After activating OSHC, you might wonder how to claim OSHC policy to pay for medical costs. Let’s continue reading to find your answer.


If you pay for medical costs on the spot or afterward, you may be eligible to claim back a portion or the entire amount of the invoice. There are a number of ways you can submit an OSHC claim, such as:

  • Online via the provider’s website
  • Through the ‘s mobile app
  • Email claim

Please note that you might be asked to submit a copy of your invoice and/or receipt from your health practitioner or service provider and/or a copy of a completed medical certificate when making an OSHC claim.

You need to provide your Australian bank account details when you submit a claim (it cannot be an overseas bank account). Once your claim is processed, any refund will be paid into this account. Some providers also offer to send a cheque in the mail.

When you make a claim, you can either claim money back for treatment you’ve already paid for or claim money to pay for treatment. Processing times will vary depending on the nature of the claim.

Access these links to learn how to claim and follow your provider’s guide









If you are international students, foreigners arriving to Australia, or Australian citizens traveling abroad looking for OSHC, OVHC, travel insurance, please contact OSHCstudents Team at email: info@oshcstudents.com and our partners for further information and assistance.


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Baek Ah Yeon

I trust Allianz Care since it is one of the largest insurance companies in Australia, with the medical centres where I only have to pay for what is left from insurance support. (no need to claim later). Besides, those centres are located at the centre of the city, close to schools. Very convenient, right? Credits to Allianz Care for providing reliable medical centres for health check and treatments.

Baek Ah Yeon | University of Queensland

Ariella Pei

I’ve been living with homestay family for 2 years. I’m now 19, I can move out but I don’t want to leave my host, who has become my family. It feels like I’ve met my second family. Thanks OSHCstudents for sending me to this homestay!

Ariella Pei | University of Canberra

Chatchawat Paton

I realised how important insurance was when I started living in Australia. There I switched to using Allianz Care instead of the previous service. Allianz Care is extraordinarily good in its consulting service and customer care. I’ve learned a lot about Australian health care, also I was consulted with mental issues and how to live a healthy lifestyle. I am very happy now.

Chatchawat Paton | Torrent University

Xiaoyu Cheng

Thanks to Allianz Care, every time I claimed my medical receipts it processed much more quickly and easily than I expected. I was initially a bit concerned since Allianz Care is more expensive than other insurance companies, but now I can ensure that it is totally worth the money.

Xiaoyu Cheng | Monash University

OSHCstudents Services


  • PTE Platform
  • Inus
  • Flywire
  • Imagine Education Australia
  • Shorelight
  • Opera City English College


  • King Education
  • North Sydney College English
  • NIB
  • HCC
  • Global Experience
  • Bupa
  • Vodafone
  • OVHC Iman
  • Allianz
  • Medibank
  • AHM